Position description
Simul is seeking applications for a Billing Specialist position. The role coordinates practical invoice checks and billing updates using established procedures.
Billing Specialist | Remote within the United States | Full-time | Associate-level
You will prepare clear account notes and help make the invoice process understandable for customers.
Core Duties
- Enter incoming payments and update customer balances accurately.
- Answer customer invoice questions through the designated support channels.
- Run routine billing summaries and exception reports.
- Assist with month-end billing record reviews and reconciliations.
- Prepare customer invoices using approved rates and documented billing information.
- Investigate duplicate charges, missing credits, and routine account discrepancies.
- Maintain clear account notes and attach relevant billing documents.
Required Skills
- Responsible treatment of confidential account information.
- Strong numerical accuracy and attention to detail.
- Ability to follow documented approval and adjustment procedures.
- Experience with billing software is helpful but not essential.
- Clear customer communication regarding routine billing issues.
Annual base salary: $59,000–$61,000 USD.
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.
A Full Careers facilitates applications for this listing. Simul is the named hiring employer. Applying does not guarantee an interview or offer.