Position description
Higher Hotel is hiring a Billing Specialist to support its remote team. The position coordinates practical invoice checks and billing updates using established procedures.
Billing Specialist | Remote within the United States | Full-time | Associate-level
The role requires close attention to invoice details and steady communication about customer account questions.
Responsibilities
- Assist with month-end billing record reviews and reconciliations.
- Communicate unresolved invoice items and documented next steps clearly.
- Investigate duplicate charges, missing credits, and routine account discrepancies.
- Record billing adjustments after obtaining the necessary authorization.
- Keep invoice schedules and billing status trackers current.
- Route unusual disputes for review instead of making unauthorized adjustments.
- Check invoice line items against service records or purchase documentation.
Qualifications
- Ability to follow documented approval and adjustment procedures.
- Experience with billing software is helpful but not essential.
- Clear customer communication regarding routine billing issues.
- Good organization when managing multiple customer accounts.
- Comfort working with invoice figures, account records, and spreadsheets.
Annual base salary: $66,750–$69,250 USD.
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.
A Full Careers facilitates applications for this listing. Higher Hotel is the named hiring employer. Applying does not guarantee an interview or offer.