Position description
Elemental Kids is hiring a Billing Specialist to support its remote team. The position processes recurring billing tasks while keeping customer account information complete and reliable.
Billing Specialist | Remote within the United States | Full-time | Associate-level
The role requires close attention to invoice details and steady communication about customer account questions.
Responsibilities
- Reconcile billed amounts with approved transactions and supporting records.
- Maintain clear account notes and attach relevant billing documents.
- Check that required customer details and payment terms appear on invoices.
- Use billing software to retrieve account histories and verify posted transactions.
- Enter incoming payments and update customer balances accurately.
- Answer customer invoice questions through the designated support channels.
- Run routine billing summaries and exception reports.
Qualifications
- Ability to follow documented approval and adjustment procedures.
- Experience with billing software is helpful but not essential.
- Clear customer communication regarding routine billing issues.
- Good organization when managing multiple customer accounts.
- Comfort working with invoice figures, account records, and spreadsheets.
Annual base salary: $62,000–$64,000 USD.
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.
A Full Careers facilitates applications for this listing. Elemental Kids is the named hiring employer. Applying does not guarantee an interview or offer.