Position description
At Coffee Vibes LLP, we are seeking a Billing Specialist. This position supports accurate customer invoicing and timely resolution of routine billing questions.
Billing Specialist | Remote within the United States | Full-time | Associate-level
You will use billing tools and spreadsheets to reconcile routine differences and track unresolved items.
What You Will Do
- Investigate duplicate charges, missing credits, and routine account discrepancies.
- Record billing adjustments after obtaining the necessary authorization.
- Keep invoice schedules and billing status trackers current.
- Route unusual disputes for review instead of making unauthorized adjustments.
- Check invoice line items against service records or purchase documentation.
- Reconcile billed amounts with approved transactions and supporting records.
- Flag overdue balances for the appropriate follow-up process.
What You Bring
- Strong numerical accuracy and attention to detail.
- Ability to follow documented approval and adjustment procedures.
- Experience with billing software is helpful but not essential.
- Clear customer communication regarding routine billing issues.
- Good organization when managing multiple customer accounts.
Annual base salary: $59,750–$61,750 USD.
Applicants must be authorized to work in the United States and able to perform the role remotely from an approved U.S. location.
A Full Careers facilitates applications for this listing. Coffee Vibes LLP is the named hiring employer. Applying does not guarantee an interview or offer.